How it works

It’s easy – you choose your toys, take them home and check that all the pieces are there, then play with them! Once you are ready to return the toys, clean the toys, make sure you’ve got all the bits and then bring them back. Easy!

Our volunteers and coordinators will check that the toys are clean, safe and complete before they are accepted for return.

Toys can be borrowed for three weeks. You are welcome to change your toys more often and most children will benefit from more frequent borrowing. There is a charge for overdue toys.

We are open during school holidays but closed on public holidays, over the Easter break, and for a 6 week period over Christmas.

When you get home, please check that all pieces are included in the toy. If anything is missing, please email ask@pptl.org.au with the details of the toy and the missing piece.

You can purchase a standard or deluxe membership certificate. The recipient can simply present the certificate to our co-ordinators and they will be registered as a member. This enables them to borrow from the library for the whole year.

Please note that Health Care Card rates do not apply for gift certificates.

We all know this happens! You can renew the toy and see if you can find the piece. They usually show up, but if not, there is a nominal $5 fee per missing piece. If the piece reappears later, you can return it for a refund of the missing piece fine.

Where a toy is damaged so that it is no longer safe or suitable for borrowing, the committee may request that a replacement fee be charged.

Hygiene is really important. No one likes a dirty or damaged toy. Toys should be cleaned with warm, soapy water. Vinegar or eucalyptus oil can be used to remove stubborn marks, then the areas cleaned with soapy water to remove any residue. Dress ups and dolls clothes should be hand-washed before returning.

Please remove any dirt or sand from outdoor toys. Bath toys or water play toys should be washed and dried thoroughly before returning.

Please don’t soak toys!

If a toy is damaged, please notify the coordinator when you return it.

If you can’t make it in to return your toys, you can renew them online via pptl.setls.com.au. If the toy library is closed, we won’t charge late fees. If you’re feeling embarrassed because the toys are really overdue, don’t be. Life gets hectic and we understand. Just give the coordinators a call or send an email and we can sort something out.

Pied Piper Toy Library is run by its members, supported by expert coordinators paid through membership fees. Member participation is essential to the toy library!

Members are required to complete six hours of volunteer work each year or pay an $80 duty levy on top of membership fees.

Member duties usually include assisting during opening hours with checking returns, counting pieces and assisting other members, under the supervision of the session’s paid coordinator. There are other opportunities to volunteer, such as with repairing toys, helping with fundraising or participating in the committee. Committee members do not have to attend opening hours, and meetings are run at night on the last Wednesday of the month.

You can sign up for volunteer sessions online through https://pptl.setls.com.au.

If you can’t make your session, let us know as soon as possible and reschedule for another time.

Outdoor toys need to be stored out of the sun and out of the rain so that the toys are not damaged.

We are a small, community-run organisation and all memberships are final. If there are extenuating circumstances, you can apply to the committee to consider your request.

The toy library does not provide or replace batteries.

If batteries require replacing it is up to members to replace/insert new batteries. Please advise staff if you notice that a toy is not working after inserting new batteries.

If a battery cover is missing or damaged, do not use the toy. Please tell the coordinator when you return the toy so that it can be retired or replaced.

How can I help?

Community volunteers are always welcome. It’s great to have people from different walks of life to be part of the toy library. We have regular volunteering opportunities available for high school students through to retired people, as well as one-off activities and working bees.

We love to save good-quality toys from landfill! If you have toys, puzzles or games in good condition that are robust enough for toy library use, we can use them. Please send a picture to our coordinator at ask@pptl.org.au and we will let you know if we can use your toy.

NOTE: WE CANNOT ACCEPT SOFT TOYS OR DONATIONS LEFT ON OUR PREMISES.

Do you like to fix things? Do you like to sew? Do you have skills in marketing, accounting or business management? Are you a keen gardener? We would love your help! We also love help from organisations looking to participate in working bees as a team-building activity. Contact the committee committee@pptl.org.au.

We welcome partnerships and sponsorships from local businesses and community groups. Ask us how we can work together via committee@pptl.org.au.